How to complain
Email support@supremestrike.co.uk. If your complaint relates to an order, include the order number and a concise description of what went wrong. Photos or other evidence can help where goods are damaged, incorrect or defective.
What happens next
We will review the order and relevant records, may ask for further information where necessary, and explain the proposed resolution. We aim to deal with complaints fairly and without unnecessary delay.
Your legal rights
This complaints process does not replace or reduce any statutory consumer rights. You may also seek independent consumer advice or use any dispute-resolution route available to you.
Privacy complaints
If the complaint concerns use of personal information, see the Privacy Policy. You can also complain to the ICO where applicable.
Last updated 23 August 2026.