Delivery
Available delivery methods and charges are shown at checkout before payment. Unless another time is agreed, we aim to deliver without undue delay and within 30 days of the contract.
Tracking
When shipment tracking is supplied to WooCommerce, it is shown in your Supreme Strike account and can also be sent to the email address on the order.
Returns
For most online goods, you may tell us within 14 days after receiving the goods that you wish to cancel. You then have a further 14 days to send them back. For a change-of-mind return, you are responsible for the direct cost of returning the goods unless we agree otherwise. Please contact us before posting a return so we can confirm the correct return instructions.
Supreme Strike standard branded apparel is made to order but is not treated by this policy as customer-personalised merely because it is produced after purchase. The normal distance-selling cancellation rights below therefore apply unless a specific product is genuinely personalised to your instructions.
Condition of returned goods
You may inspect goods as you reasonably would in a shop. We may make a lawful deduction from the refund if handling beyond that has reduced the value of the goods.
Refunds
Where the statutory cancellation right applies, we refund the goods and the cost of our least expensive standard outbound delivery option within the applicable legal time limit after we receive the goods back or acceptable evidence that they were sent back. Any extra cost for a premium delivery option is not necessarily refundable.
Faulty, damaged or incorrect goods
Your statutory consumer rights are not affected. If an item is faulty, damaged, misprinted, incorrect or not as described, contact us promptly with your order number and evidence where useful. We will provide the legally appropriate remedy and will not require you to pay return costs where the law requires us to bear them.
Return contact
Email support@supremestrike.co.uk before returning goods. Return address:
48 The Silvers, Kent CT102PF
Last updated 10 October 2026.
Batch preorders: Delivery is 4–8 weeks after batch preorders end, rather than 4–8 weeks from the order date. The product page shows the batch closing date when confirmed. Courier transit estimates do not include the preorder wait. Your cancellation and other statutory rights are unchanged.
Made-to-order and separate shipments
Where a product is marked made to order, its production estimate is separate from delivery after dispatch. Your basket and order confirmation show the estimates agreed for each item. Items supplied by different partners may arrive separately. Preorders follow the batch timeframe displayed before purchase.